Guides and FAQs
Frequently asked questions about Nicovape Q and MyNicovapeQ portal
Using Nicovape® Q
Portal Information
Troubleshooting
- The Nicovape® Q doesn't work when I puff. It vibrates and shows a red LED.
- Why has my Nicovape® Q stopped working?
- Troubleshooting: The LED light stays on permanently
- My Nicovape® Q Device is charged, but nothing happens when I puff on it. What should I do?
- My Nicovape® Q V2 is charged, but nothing happens when I puff on it
Usage Information
Cleaning and Maintenance
Product FAQs
- Nicovape® Q shows a long blue LED and vibrates when I try to connect it to my smartphone.
- Can Nicovape® Q Cartridges expire?
- What’s in a Nicovape® Q Cartridge?
- Is the Nicovape® Q waterproof?
- Can I take Nicovape® Q on an aeroplane?
- How long will the Nicovape® Q battery charge last?
- How do I turn my Nicovape® Q Device off?
- What’s the difference between Nicovape® Q50, Q35 and Q20?
- Can I open or refill my Nicovape® Q Cartridge?