How long does one Nicovape® Q Cartridge last?

There is no fixed number of days a cartridge will last. It depends on how often you puff and how long each puff lasts. A puff count is only an estimate, rather than a guaranteed number of uses.

How do I know when to replace it?

Check the remaining liquid in the myNicovapeQ portal by tapping the device into your phone. You can also remove the cartridge and look through its clear section to check for liquid.

Replace an empty cartridge. Do not keep trying to use it or attempt to refill it.

What if it stops working while there is still liquid?

A device warning or a stopped puff does not always mean the cartridge is empty. The device can interrupt a puff when the wick is not sufficiently wet. Follow the troubleshooting guide for your device version rather than repeatedly trying to puff.

If a cartridge stops working much sooner than usual, contact support through the myNicovapeQ portal. Keep the cartridge and its pack, including the batch number, so the team can investigate.

If you are concerned about your nicotine use or cravings, speak with your pharmacist or prescriber.